Shipping & Returns
Everything you need to know about getting your order and our hassle-free return process.
Shipping Policy
Last updated: March 2026
📦 Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email immediately after placing your order, and a second email with tracking information once it ships.
🚚 Shipping Options
We offer multiple shipping speeds to fit your schedule. All domestic orders over $40 ship free.
📍 Order Tracking
Once your order ships, you’ll receive an email with a tracking number and a link to follow your package in real time. If you haven’t received tracking information within 3 business days of your order, please contact us at support@raveandrecover.com.
🌎 International Shipping
We currently ship to the United States only. We’re working on expanding to Canada, the UK, and the EU. Sign up for our newsletter to be the first to know when international shipping becomes available.
🚨 Lost or Damaged Packages
If your package is lost in transit or arrives damaged, contact us within 7 days of the expected delivery date at support@raveandrecover.com. We’ll work with the carrier to locate your package or send a free replacement — no questions asked.
Return Policy
Last updated: March 2026
✅ 30-Day Return Policy
If you’re not satisfied with your purchase, you may request a return within 30 days of delivery. Both opened and unopened bottles are eligible. Contact us to start the process.
📩 How to Start a Return
Email us at support@raveandrecover.com with your order number and reason for return. Our team will respond within 1 business day with a prepaid return shipping label and step-by-step instructions. You won’t pay a cent for return shipping.
💳 Refund Timeline
Once we receive and inspect your return, we’ll notify you by email that your refund has been approved. Refunds are processed to your original payment method within 5–10 business days.
🔄 Exchanges
We don’t offer direct exchanges at this time. If you’d like a different bundle size, simply return your current order for a refund and place a new one.
🚫 Damaged or Incorrect Items
Received something broken or wrong? Email support@raveandrecover.com with a photo of the issue. We’ll ship a free replacement immediately — no return required for damaged goods.
📧 Contact Us
For any shipping or return questions, reach out to support@raveandrecover.com.
Distributed by Next Level Enterprises, Inc., 304 S Jones Blvd #3900, Las Vegas, NV 89107.